FAQ

From the very start, your project is a collaborative effort. We want you to come to us with your list of needs, ideas or dreams. You don’t need to have everything figured out at the start. In fact, we would rather that you come with an open mind so that our expert designers can offer you ideas not only about materials but also about the design that fits your project the best. We will worry about all of the details and work with you to come up with creative solutions for your particular situation—helping you to reach your goals and meet your budget.

What about costs?

How do you ensure that the project is completed on time and to customer satisfaction?

Ongoing Communication and Oversight: We remain actively involved through the delivery and installation phases, meeting with contractors and visiting the site to ensure fidelity to the design.

Handling Changes and Challenges: Should any issues arise during the project, changes are promptly discussed, and solutions are documented and approved by you via email.

Final Steps and Feedback: After installation, we conduct a post-installation review to collect the final balance and your feedback, which is crucial for our continuous improvement.

Must I purchase all the materials and appliances through your company?

You may think that supplying your own materials will save money, but the quality of the product needs to be considered. When we handle the project, we make sure that all of the items are ready and complete. In addition to fine cabinetry, we can assist you with cabinet hardware, flooring, plumbing and lighting fixtures, organizing systems, and many other details. However, we are also happy to use items that you purchased on your own.

Must I use only your subcontractors?

Frankly, it is a good idea to have your cabinetry installed by the same party who designed your project because they will be familiar with all of the details. Nevertheless, you may choose to personally do some portion(s) of the work, or use your own trades people for all or part of the project. If you or they need clarification about the plan, we can provide the necessary information.