TESTIMONIALS
We recently had our 60+ year old kitchen remodeled. We worked with Andrea Yeip at Cabinetry by Better Built on the design and the cabinets, countertop, sink, faucet and hardware. It was a wonderful experience from start to finish. The price was very competitive and Andrea was patient, professional and very knowledgeable. She was attentive to the few concerns we had and worked with us to get the kitchen we dreamed of. Everything was delivered as expected and we are thrilled with the results. Highly recommend!
I am an interior designer and love working with Better Bilt Cabinetry for my kitchens and bathrooms. Andrea and Devon are incredibly knowledgeable and detail oriented, and they provide excellent service. Most importantly, the cabinets are beautiful. You can choose from many colors and door styles. I really like the accessories you can choose from, too, such as cutlery dividers, integrated spatula/knife blocks, internal trash cabinets, etc. Highly recommend!
Cabinets by Better Built designed our beautiful new kitchen!! The professionalism of the staff and crew was refreshing! Efficient, courteous, and welcoming. The owner, Andrea is brilliant, talented, creative, and listened to our ideas. Diligently checked on progress and quality. “Cabinets by Better Built” is Macomb County’s finest. Five stars!
We highly recommend this company to remodel, with satisfaction, any room in your home...
Every time we enter our new kitchen we smile.
Nancy Anne and Ted Klapperich
Originally, my wife and I had no serious intention of redoing our kitchen. We didn't think we could afford it. We had gone to Home Depot and Lowes just to ask questions but getting a customer representative to assist us proved to be difficult.
We live right off Cass Ave and pass the Better Bilt showroom almost daily. My wife made plans for us to visit there just to ask questions. From the moment we walked in we were treated as the most important people in the store. The representative, Andrea, took the time to explain the entire process. We quickly realized two things. One, Better Bilt Cabinets were of the highest quality. They do one thing and they do it better than any other store. Two, it was within our budget, something we didn't think possible based on what other places quoted us.
Better Bilt Cabinets personnel helped every step of the way to make everything as easy as possible. They alleviated any concerns we had. The cabinets arrived and Andrea was right behind the delivery truck to make sure we received what we ordered and that everything was in good shape.
Bottom line: we have a beautiful kitchen, didn't spend a fortune for it, and met some great people throughout the process. We can't understand why anyone would go somewhere else for their cabinets and counters.
We learned a very important lesson. There are still businesses out there that take pride in what they do, stand 100% behind their product, and provide first rate customer service. Better Bilt Cabinets is such a business.
George and Mary G.
Devon and Andrea provided a great customer service experience and we couldn’t be happier with the selections they assisted us in making. They went above and beyond to resolve minor issues that arose with manufacturer and installers.
We will definitely return for our next project!
Ann D.
Couldn’t find what I was looking for until I walked into Cabinetry by Better Bilt. Devon greeted me, and never left my side, and remained in communication until my job was complete! I picked out exactly what I had been looking for within 15 minutes of my arrival, a bathroom vanity/cabinet. I went with a Showplace EVO custom frameless cabinet, maple stain. And granite counter top in Valle Nevado...which I was instantly obsessed with. I was nervous to hear what my estimate would be, as I was working with a specific budget (that I was having a hard time staying in). Needless to say, when Devon sent me my quote, I was FINALLY excited! I was able to get exactly what I wanted, and had envisioned! The entire process was stress free, seamless, and everything was exactly on time, which is so important. CBB’s installation was also excellent. They handled everything for me, from cabinet install, countertop template and installation, and even hooked up my plumbing. My hardware was even included and I got to pick the style I wanted. I’m so happy I decided to take a short ride to check this place out. Walked in expecting another let down...6 weeks later, best decision ever!
Thank you, Devon and crew. I couldn’t be happier!
Nina T
We had just bought a beautiful condo that was stuck in the 1980’s. I had wanted to update the bathroom cabinets, sinks and counters. While this was probably a small job to most companies, Devon treated it as just as important as a large job. She was so great to work with, responsive, met the delivery truck at my home to make sure that all items were perfect coming off the truck and was in touch throughout the process. Having got two other quotes from companies that didn’t even bother to follow up with me, i trusted Devon with the whole process. She showed me what customer service is suppose to be!!
Diane L.
We were looking to do a complete main bath remodel/replacement and started browsing at our local big box stores for ideas of pricing and cabinet styles. The couple cabinet estimates we received were a good starting point but we realized we needed to shop around. We really didn't know what we wanted for our overall look. I started searching Houzz.com for ideas that would work in our space.
A friend/co-worker stopped in at Better Bilt to look around and get sample ideas for me. She had used them years prior and recommended their company to friends since then. She took a few pictures, texted them to me and told me they're open late! We got there and were very impressed with their showroom models, but figured something similar definitely wasn't in our budget.
I asked to see their least expensive cabinet door (as a starting point for pricing). The colors/styles of were pretty limited, which is why the cost would be less. I left my sketch of our proposed layout and asked for pricing. We returned the following week and met with Andrea, a consultant & designer. She showed us the design based on my sketch and what the cost would be. We decided that we would like some more options for cabinet sizes/colors. She showed us a few options that would be in the price range we were comfortable with and it offered a bigger variety of not only sizes but styles too. From there, we decided we weren't crazy about the design we thought we wanted. We don't have much storage space in our home so we wanted to get the most storage that we could while still having a fully functional and attractive bathroom to enjoy for years to come. We decided that we wanted to have a tall tower on each end of our counter top (overall counter top length is about 8-1/2 feet). Andrea understood what we were trying to accomplish in a main bath for a family of 4 to use. She was wonderful at making suggestions of what we could do.
We came up with a design, cabinet and color that we loved (and they come standard with soft close doors & drawers - bonus)! She then came over and took the necessary measurements in our bathroom so that she could finalize the design with the proper sizes to fit our space. We went with the standard base cabinet height of 34-1/2" rather than the vanity cabinet height just to have the additional space. We finalized our cabinet purchase, put our deposit down for her to order them and she said to get busy getting the bathroom ready. My husband was doing the demolition, plumbing, electrical and tub/cabinet installation. We hired out for the drywall and tile separately. The bathroom was ready and painted with a few days to spare for the cabinets to arrive.
Andrea was at our house when the cabinets were delivered to make sure that everything we ordered was there. During the installation, we discovered that the 2 sink base cabinets had a single door below the tilt-out rather than the double doors we ordered. I called Andrea to let her know, she acknowledged that it was an oversight on her part and promptly ordered the replacement doors. That didn't slow down installation since we just had to switch out the doors, not the cabinet. My husband decided that he liked the look of the single door better, and I'm thinking Andrea somehow knew that would be a better, cleaner look next to the drawer base cabinets! 😉
I never imagined I would love our new bathroom as much as I do! It's so shiny and new. It actually doesn't feel like a chore to clean like the old, pink, dated one did - I dreaded it!
We were extremely impressed with the customer service provided to us by Better Bilt and truly appreciate Andrea as she was very patient and helpful while we muddled through this process for our first time. I have driven past Better Bilt for many years never thinking I'd ever actually end up using them one day - I'm so glad we did! I will always recommend Better Bilt to family & friends!
SIDE NOTE: The cabinets portion of the project was $3,500. The approximate project cost was $11,500. This includes everything from start to finish (i.e. cabinets, soaker tub, toilet, quartz counter top, tile, drywall, fixtures, plumbing, etc.)
Anne H.
My Husband and I couldn't be any happier with our kitchen! This company was so professional. Our cupboards turned out great. Everything was on time and they were installed in three days. We would recommend them to anyone. Their installers were perfectionists with their work and always on time!! We are so thrilled!
Elaine M.
Andrea is the best! She helped me design the kitchen of my dreams and it's perfect! Andrea was very helpful and easy to work with. Going off my ideas and needs she designed the perfect space. Nick the cabinet installer was amazing! Clean, organized and fast our project was completed as scheduled. Very friendly and professional team I would highly recommend!
Amanda G.
Without a doubt, working with Cabinetry by Better Bilt and their team was the best experience of our whole project. The attention to detail is impeccable and took all of the guess work out of everything. I don't think there is one element that was over-looked or forgotten in regards to cabinetry and the entire kitchen. They thought of everything and made it so easy for us to make decisions. They put in countless hours and effort into our design and end result. Their internal team and external installers are amazing- their work can't be beat. We have, and will continue to, recommend Better Bilt to everyone we know.
Elyse A.
If you are looking for a company with beautiful products, excellent ideas, very high level of professionalism, and customer service that was outstanding, then this is the company. I have been in the trades as a carpenter and a locksmith for 19 years and I have not come across a company with better customer service. Andrea was our designer and sales person and she was amazing. I would highly recommend them for cabinetry and they will be the only place I will use in the future.
Greg M.
What a fantastic experience! Everyone from the owner to the sales associates were professional, knowledgeable, efficient and patient with my decision making process. I LOVE my new kitchen and would use Better Built again in an instant!
Michelle S.
